Privacy Policy

FJR AI (شركة الفجر المتقدم للبرمجيات و البحث العلمي)

1. Introduction & Scope

This Privacy Policy explains how FJR AI ("Company," "we," "our," or "us") collects, uses, stores, and protects personal and health-related data. It applies to physicians, clinics, and patients who use or interact with our services.

2. Data We Collect

  • Physician/Clinic Data: Name, contact information, login credentials, subscription details.
  • Patient Data: Session notes, AI-generated summaries, uploaded documents, handouts, follow-up reminders, and WhatsApp communications.
  • Technical Data: Device, browser, IP address, and usage logs.

3. How We Use Data

  • To provide and improve our services.
  • To generate AI-powered notes, handouts, and reminders.
  • To enable secure communication via WhatsApp Business API.
  • To conduct research and improve AI models only with de-identified data.

4. Data Sharing & Disclosure

  • With physicians and clinics, as required for patient care.
  • With trusted service providers (e.g., Microsoft Azure, WhatsApp Business API).
  • When required by law or regulatory authorities.

5. International Data Transfers

Data may be stored and processed on Microsoft Azure servers located outside Jordan. Where required, safeguards (such as standard contractual clauses) will be applied to ensure compliance with international standards.

6. Data Retention & Deletion

We retain data for as long as necessary to provide services and comply with legal obligations. Physicians and clinics may request deletion of data, subject to medical recordkeeping requirements.

7. Security Measures

We implement administrative, technical, and organizational safeguards, including encryption, access controls, and audit logging, to protect data against unauthorized access, loss, or misuse.

8. User Rights

Users may request:

  • Access to their personal data.
  • Correction of inaccurate information.
  • Deletion of data, where applicable.

Patients may exercise rights in line with GDPR or applicable data laws.

9. Children's Data

Our services are intended for physicians and clinics. We do not knowingly collect personal data from children under 16 without proper parental or legal guardian consent.

10. Legal Basis for Processing

We process data based on:

  • Performance of a contract (subscriptions).
  • Compliance with legal obligations.
  • Legitimate interests (service improvement, AI optimization).
  • Consent (where required).

11. HIPAA Disclaimer (U.S. use)

When used in the United States, FJR AI is designed to comply with HIPAA requirements. Physicians and clinics remain responsible for ensuring their own compliance as Covered Entities.

12. Changes to this Policy

We may update this Privacy Policy from time to time. Continued use of our services after changes indicates acceptance of the updated terms.

13. Contact Information

For any privacy inquiries, please contact:
شركة الفجر المتقدم للبرمجيات و البحث العلمي
Email: support@fjr.com